tag:blogger.com,1999:blog-3819858016354313806.post89997909048023659..comments2023-10-18T05:40:46.169-07:00Comments on Donald Lepp...My World: The Art of Complaining - Part 3: Formal ComplaintsDonald Lepphttp://www.blogger.com/profile/08898312793034677758noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-3819858016354313806.post-258413340598965732019-02-27T01:40:33.586-08:002019-02-27T01:40:33.586-08:00This comment has been removed by a blog administrator.Xclusiveofferhttps://www.blogger.com/profile/08532887831800173591noreply@blogger.comtag:blogger.com,1999:blog-3819858016354313806.post-69077156278948632722017-06-10T10:28:30.519-07:002017-06-10T10:28:30.519-07:00Thanks for your comment. It's tough to addres...Thanks for your comment. It's tough to address all of the issues in a short blog post. It's a complex process and a complex issue. In my thought process...I keep coming back to the issue of communication again and again.<br /><br />It is a very difficult read but the Judicial Inquest into the death of Brian Sinclair shows (repeatedly) how lines of communication, silo thinking, and lack of a caregiver or patient advocate could have saved his life. I know that isn't one of the key recommendations of the inquest but it is glaringly obvious as you read the inquest.<br /><br />Here is the link:<br /><br />http://www.manitobacourts.mb.ca/site/assets/files/1051/brian_sinclair_inquest_-_dec_14.pdfDonald Lepphttps://www.blogger.com/profile/08898312793034677758noreply@blogger.comtag:blogger.com,1999:blog-3819858016354313806.post-19522778218852940612017-06-10T09:30:08.725-07:002017-06-10T09:30:08.725-07:00Thanks for this post! I like how you provided some...Thanks for this post! I like how you provided some insight into the goal of the critical review process and why patients might be disappointed in outcome. More knowledge and awareness of the review purpose and process might alleviate some of that disappointment so I'm glad you have highlighted it here. <br /><br />As I was reading, I couldn't help but think of parallels in other systems of care, and how there too, it is often some kind of communication breakdown at the core of a problem or concern. <br /><br />It takes a whole lot of courage to bring a concern or complaint forward for all the reasons you listed in your post. I appreciate you highlighting this process.Anonymoushttps://www.blogger.com/profile/18367314925579273368noreply@blogger.com